Configuration Management

Senior Product Owner – Pharmacy Automation Software (Hybrid Durham, NC)

Senior Product Owner – Pharmacy Automation

📍 Location: Durham, North Carolina, USA
🏢 Work Model: Onsite 4 days per week / 1 day remote
💼 Employment Type: Full-Time
💰 Salary Range: $110,000 – $125,000
✈️ Travel: Up to 20% (domestic & international)

About the Opportunity

This is a high-impact Senior Product Owner role within a fast-growing Pharmacy Automation R&D organization at the forefront of healthcare technology. You’ll play a critical role in shaping software products that directly address some of the industry’s biggest challenges—clinician shortages, operational efficiency, and patient safety.

You’ll act as a subject-matter expert and strategic driver, translating customer and business needs into scalable, high-quality software solutions that deliver real-world value.

Your Mission

As a Senior Product Owner, your top priorities will be to:

  1. Champion product strategy through the elicitation, refinement, and ownership of software product requirements

  2. Partner with Software Delivery Leads to translate requirements into features and user stories

  3. Deliver customer-delighting solutions that drive measurable business outcomes

Key Responsibilities

  • Own and manage the software product backlog, including features, user stories, and defects

  • Prioritize scope in collaboration with cross-functional teams while balancing risk, schedule, and resources

  • Partner closely with Product Managers, Engineering, QA, and Delivery Leads to ensure value-driven execution

  • Lead requirements engineering across the full SDLC (functional & non-functional)

  • Support Agile ceremonies including sprint planning, estimations, reviews, and incremental delivery

  • Drive product quality through continuous collaboration with engineering and QA teams

  • Lead system design reviews and contribute to architectural discussions

  • Ensure testability of requirements and support verification, validation, and UAT planning & execution

  • Support beta launches, success criteria definition, and outcome documentation

  • Act as an escalation point for production issues and provide third-line support

  • Execute work within formal design controls, PLM, configuration management, and phase review processes

  • Contribute to intellectual property generation and share domain expertise across teams

  • Stay current with Agile best practices, industry trends, and competitive landscapes

Skills & Experience

  • Strong expertise in Agile / Lean software development environments

  • Hands-on experience with product and delivery tools such as Aha!, Jira, Azure DevOps

  • Excellent communication, facilitation, and stakeholder leadership skills

  • Strong analytical thinking and problem-solving capability

  • High attention to detail with the ability to operate independently in complex environments

  • Domain experience in Pharmacy, Healthcare, or Medical Technology

Qualifications

  • Bachelor’s Degree or Pharmacy Technician Certification (CPhT) required

  • 5+ years of relevant product ownership or related experience

Ideal Candidate Profile

  • Local to the Durham, NC area

  • Comfortable working on-site 4 days per week

  • Strong background in healthcare or pharmacy-related software products

  • Confident working cross-functionally in a regulated, fast-paced environment

Why Join

  • Work on mission-critical healthcare technology with real patient impact

  • Collaborate with high-performing global R&D teams

  • Clear ownership, visibility, and influence over product outcomes

  • Strong culture of accountability, learning, and continuous improvement

  • Competitive salary, full benefits, and long-term career growth

ServiceNow Developer (CMDB Expertise) | Hybrid Chandler, AZ | $90K–$130K

🧩 ServiceNow Developer / Engineer (CMDB Expertise)

📍 Location: Hybrid – Chandler, AZ (2–3 days onsite)
💼 Experience Level: Mid-Level (3+ years)
🏢 Industry: Information Technology / IT Services
🎓 Education: Bachelor’s degree preferred
🚫 Visa Sponsorship: Not available
🚚 Relocation: None
💰 Compensation: $90,000 – $130,000 base salary (or up to $85/hr for contract)
🕓 Employment Type: Full-Time or Contract-to-Hire

🌟 The Opportunity

An innovative and fast-growing ServiceNow Partner is seeking a skilled ServiceNow Developer or Engineer with deep CMDB expertise to help design and optimize enterprise-scale ServiceNow solutions.

You’ll play a key role in improving configuration management data accuracy, automating discovery, and integrating ITSM and ITOM processes — empowering organizations to enhance operational visibility and efficiency.

This is a hands-on technical role that blends development, architecture, and problem-solving. You’ll collaborate closely with senior architects, business analysts, and delivery leads on large-scale digital transformation projects.

🧭 Key Responsibilities

  • Design, configure, and enhance ServiceNow solutions with a strong focus on CMDB, Discovery, and Service Mapping.

  • Build and optimize CI classes, identification rules, and relationship models to ensure CMDB integrity.

  • Integrate CMDB data with ITSM, ITOM, ITAM, and SAM modules to improve data accuracy and transparency.

  • Develop and maintain automation scripts using JavaScript, Glide APIs, and Flow Designer.

  • Configure and support MID Servers, integration protocols (REST, SOAP, JDBC), and Orchestration tools.

  • Conduct data audits, reconciliations, and performance tuning for CMDB and related modules.

  • Collaborate with business stakeholders to gather requirements, define technical designs, and deliver high-quality solutions.

  • Support platform upgrades, patching, and enhancement initiatives.

  • Participate in Agile ceremonies — sprint planning, reviews, and retrospectives.

🧠 Required Skills & Experience

3+ years of hands-on experience as a ServiceNow Developer or Engineer.
✅ Strong understanding of CMDB structure, CI relationships, and Discovery patterns.
✅ Proficiency with JavaScript, Glide APIs, Flow Designer, and overall ServiceNow configuration.
✅ Hands-on experience with one or more modules: ITSM, ITOM, ITAM, or SAM.
✅ Knowledge of Discovery, MID Server configuration, and integration protocols (REST, SOAP, JDBC, etc.).
✅ Strong documentation and technical design writing skills.

💡 Preferred Attributes

⭐ Experience working in tech startups or agile environments.
⭐ Exposure to offshore team collaboration.
⭐ Strong problem-solving mindset and ability to work autonomously.
⭐ Excellent communication and interpersonal skills with technical and non-technical stakeholders.

🚀 Why Join

  • Be part of a fast-growing ServiceNow Partner with a collaborative, innovation-driven culture.

  • Work directly with architects and delivery leads on enterprise-level ServiceNow projects.

  • Hybrid flexibility — 2–3 days onsite in Chandler, AZ.

  • Competitive compensation and comprehensive benefits.

  • Immediate hire potential for the right fit after two interview rounds.

🧩 Screening Questions

1️⃣ Have you ever worked in a tech start-up or small team environment?
2️⃣ Have you collaborated with offshore teams in varying time zones?
3️⃣ Are you located near Chandler, AZ, and available onsite 2–3 days per week?

💎 Benefits

  • Medical, Dental & Vision Insurance

  • Life & Disability Coverage

  • Retirement Plan

  • Paid Time Off

  • Equity Participation

  • Hybrid / Work-from-Home Flexibility

🧩 Candidate Snapshot

  • Experience: 3+ years of ServiceNow development/engineering

  • Specialization: CMDB, Discovery, Integrations, ITSM/ITOM

  • Tools & Skills: ServiceNow | JavaScript | Glide API | Flow Designer | MID Server | REST/SOAP/JDBC

  • Travel: None

  • Work Type: Full-Time or Contract-to-Hire

🌐 Ready to advance your ServiceNow career?
Join a high-growth environment where your technical expertise shapes enterprise ServiceNow ecosystems and drives digital innovation.

 

Information Systems Security Engineer (ISSE) & Information Systems Security Officer (ISSO) | TS/SCI FS Poly | $220K–$260K | Annapolis Junction, MD

Job Title: Information Systems Security Engineer (ISSE) & Information Systems Security Officer (ISSO)
Location: Annapolis Junction, Maryland (100% Onsite)
Clearance Required: TS/SCI with Full Scope Polygraph (FS Poly)
Compensation: $220,000 – $260,000 base salary
Employment Type: Full-time
Relocation Assistance: Possible for ideal candidate
Benefits: Full benefits offered
Visa Candidates: Not considered

Overview:

We are hiring two experienced cybersecurity professionals for an exciting and mission-critical government program based in Annapolis Junction, MD. Both roles require active TS/SCI with Full Scope Poly (poly must be within the past 5 years and from a Maryland Intelligence Customer). While both positions are integral to the security posture of the program, each requires a different focus, background, and certification path.

1. Information Systems Security Engineer (ISSE)

Role ID: 727
Seniority Level: Mid to Senior
Clearance: TS/SCI w/ FS Poly (mandatory)
Certifications Required:

  • CISSP (Required)

  • ISSEP (Preferred or willing to obtain during crossover if CISSP has been held for 2+ years)

Key Responsibilities:

  • Develop and implement system security designs and architectures for complex, large-scale systems.

  • Lead security risk assessment and mitigation throughout the system development lifecycle.

  • Conduct system security planning, vulnerability testing, and compliance verification.

  • Analyze and implement secure communication protocols, encryption tools, and secure OS configurations.

  • Collaborate with engineers across integration, testing, and development teams to ensure compliance with classified information handling.

  • Use tools such as Nessus, NMAP, Wireshark for threat identification and remediation.

  • Support RMF, risk management activities, and IA (Information Assurance) processes.

Preferred Experience:

  • Bachelor’s or Master’s in Cybersecurity, Information Assurance, or related field.

  • Experience with Defense-in-Depth principles, secure software architecture, and penetration testing tools.

  • Proficient in scripting languages and secure configuration management.

2. Information Systems Security Officer (ISSO)

Role ID: 643
Seniority Level: Mid to Senior
Clearance: TS/SCI w/ FS Poly (mandatory)
Certifications Required:

  • IAT Level II or IAM Level II certification (Required)

    • Examples: Security+ CE, CASP+, CISSP, CISM, or similar

Key Responsibilities:

  • Act as ISSO for a large-scale software development and IT operations program.

  • Enforce security policies and maintain operational security posture of systems.

  • Manage documentation for system Certification & Accreditation (C&A) and Security Plans (SSPs).

  • Conduct vulnerability remediation, IAVA compliance, and configuration management for system security.

  • Support day-to-day information system operations, network security, and audit readiness.

  • Coordinate with ISSM and other security stakeholders to ensure secure system integration and lifecycle support.

Preferred Experience:

  • 10+ years as an ISSO in complex, standalone, or connected environments.

  • Experience maintaining SSPs, performing incident response, and managing vulnerability scans.

  • Familiarity with tools supporting IAVA management, CM, and system auditing.

  • Bachelor’s degree in a related field and 12+ years of overall security experience preferred.

Ideal Candidate Profile (Both Roles):

  • Must hold a current FS Poly with the Maryland Intelligence Customer (within the past 5 years).

  • No prior CCAs (Counterintelligence Concerns).

  • Excellent verbal/written communication skills and team collaboration.

  • Strong commitment to best practices and high-integrity security operations.

Additional Notes:

  • Both roles are 100% onsite in Annapolis Junction, MD.

  • Do not repost these positions.

  • Candidates must be U.S. Citizens with an active TS/SCI with Full Scope Polygraph.