Field Service Engineer – Medical Equipment | Frankfurt & Surrounding Areas

Field Service Engineer – Frankfurt & Surrounding Areas (Remote with Travel)

Industry: Medical Equipment / Devices
Job Category: Technical Sales & Support

About the Role

We are seeking a Field Service Engineer to provide installation, maintenance, and repair services for flow cytometers in Frankfurt, Marburg, Heidelberg, and surrounding areas. This role requires a strong technical background, customer-focused approach, and the ability to work independently while collaborating with sales teams.

📍 Location: Fully remote within the assigned region
🕒 Employment Type: Full-time or part-time (flexible arrangement)

Key Responsibilities

🔧 Install, maintain, and repair flow cytometers following technical documentation
🔍 Diagnose and resolve technical issues on-site
📊 Work with the sales team to inform customers about technical service offerings (e.g., service contracts)
⭐ Ensure high customer satisfaction based on feedback and performance metrics
📂 Maintain accurate service records in the ERP system
🌍 Participate in technical training programs, including international training sessions

Your Profile

✅ Education & Experience:

• Technical degree or equivalent qualification in medical technology, electronics, or a related field

• 2+ years of experience in field service or technical support, preferably with medical devices or high-tech equipment

✅ Technical Skills:

• Strong knowledge of computers, networking, and electronics

• Ability to self-manage, prioritize tasks, and work efficiently

• Analytical thinking with strong problem-solving skills

• Fluent in German, with good English proficiency

✅ Other Requirements:

• Valid EU driver’s license

• Willingness to travel frequently within the assigned region and occasionally within Central Europe

What We Offer

💰 Salary: €60,000 – €65,000 per year
🎁 Benefits:

• 13th-month salary (paid in June & November)

• Stock purchase plan (after 6 months)

• Accident & international health insurance

• Childcare allowance

• Company car allowance (if applicable)

• Training & career development opportunities

• Special leave (e.g., wedding)

• Christmas & New Year’s Eve company holidays

Engineering Technician IV - Semiconductor | Hillsboro, OR | $39.40–$59.00/hr

Job Title: Technician, Engineering IV - Semiconductor

Location: Hillsboro, OR (On-site)
Experience Level: Mid-Senior
Experience Required: 5–7 Years
Education Level: Bachelor’s Degree or Equivalent Experience
Industry: Consumer Electronics
Compensation: $39.40–$59.00 hourly (Non-exempt, paid hourly)
Relocation Assistance: No
Visa Sponsorship: No

Job Summary

The Engineering Technician IV role offers a unique opportunity to work with cutting-edge photolithography semiconductor manufacturing equipment. This position involves providing onsite customer support for installations, repairs, and maintenance of advanced equipment in Hillsboro, Oregon.

This customer-facing role is ideal for those with a background in semiconductor manufacturing equipment and strong mechanical and troubleshooting skills.

Responsibilities

• Perform equipment checks and maintenance to ensure compliance with factory standards.

• Train customers on the operation and maintenance of equipment.

• Act as a liaison between the company and customers for assigned projects, including installations and major component replacements.

• Execute complex repairs and maintenance tasks independently and collaboratively.

• Provide technical support to minimize downtime and enhance customer satisfaction.

• Report equipment errors and performance issues for troubleshooting.

• Maintain accurate documentation and provide periodic activity reports.

• Conduct customer training to ensure operational proficiency.

• Collaborate with field technicians for troubleshooting and equipment servicing.

Note: This position requires full-time presence onsite and compliance with customer policies, including possible COVID-19 protocols.

Qualifications

Required

• Bachelor’s degree in Electrical/Mechanical Engineering or equivalent technical/military training with 5–7 years of related experience.

• At least 3 years of experience with semiconductor manufacturing equipment.

• Proficiency in using electronic testing tools.

• Strong hands-on mechanical skills.

• Ability to work independently and collaboratively in challenging situations.

• Willingness to travel domestically and internationally.

• Comfortable working in a cleanroom environment with safety gear for extended periods.

Preferred

• Knowledge of Linux OS for system operation and troubleshooting.

• Experience or expertise in optical systems, lasers, robotics, software, or chemical processes.

• Previous customer support experience.

• Strong troubleshooting, verbal, and written communication skills.

Physical Requirements & Environment

• Ability to lift up to 30 pounds (assistance available for heavier items).

• Substantial standing, walking, typing, grasping, and hearing.

• Occasional kneeling, stooping, reaching, and climbing.

• Close visual acuity required for inspections and machine operation.

• Exposure to moving mechanical parts, electrical currents, chemicals, UV light, and lasers.

Training

• 1–3 months of training in Austin, TX or Hillsboro, OR.

This position is ideal for a skilled technician seeking to advance their career in semiconductor equipment and join a dedicated team driving technological innovation.